Is voice AI for Restaurants the right choice you?
- Patty Melt
- Feb 4
- 2 min read
Updated: Apr 1
Most industries have adopted AI. But restaurants, on the other hand, are not “most” industries.
Running a restaurant is hard, and technology doesn’t always solve the problem. In fact, technology can add to a list of headaches a restaurant owner may face.
But what about voice AI?
Many restaurants of varying sizes are dipping their toes into the water. AI may not fix every problem, but here are a few areas voice AI can help.
Decreased labor costs: Using voice AI decreases your reliance on having staff answer the phones.
Upselling: Staff aren’t incentivized to upsell on the phone. With tight budgets, even a 10% increase in order sizes can be a game changer.
Efficiences: Restaurants are chaotic and a ringing phone doesn’t help. Voice AI can eliminate phones entirely whether it’s for takeout orders or general questions.
Customer experience: People don’t like being put on hold. They certainly don’t like when you don’t answer their call. Voice AI eliminates both of these issues.
Reservations change: Times change, schedules collide, but those tables aren’t going to fill themselves. Let Voice AI strategically manage reservations so you can focus on what matters.
How did Pizzeria Italia find the value in Voice AI?
They were curious about new technologies. Being a small restaurant meant that every dollar counted. They were missing too many phone calls which meant missed revenue. This led them to trying TARA.
In the first 3 days of using the service, TARA upsold enough orders to pay for itself. By the first week, staff asked if the phones were disconnected because they never heard them ringing. By the end of the first month, sales were up, staff was happy, and the restaurant didn’t need to fill an open host role.
Voice AI is a game changer, even for restaurants. It’s a low risk way to try AI that will prove to be invaluable. Don’t believe it, talk to TARA for yourself.
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